The Filmmaker's Eye
ebook ∣ Learning (and Breaking) the Rules of Cinematic Composition
By Gustavo Mercado
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"A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop." —Jerry Vass, author of Soft Selling in the Hard World
The Experience is the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
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