THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Real success is about the future, not the past. As a supervisor, you'll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors.

This completely revised and updated second edition of Perfect Phrases for Setting Performance Goals provides hundreds of precisely worded performance goals you can put to use in virtually any situation. This handy,quick-reference guide provides effective language for:

Focusing your people on the most important parts of their jobs

Communicating your expectations

Aligning employee goals with organizational priorities

Improving productivity and morale in the workplace

Reducing disagreements during performance reviews