This 143 page report is based on data from 43 colleges about their retention rates and practices. The study gives detailed data on retention rates for undergraduates students, graduate students, over age 30 students, freshmen, distance learning students, international students and others. In addition it brings you the opinions – both aggregated in statistical tables and presented verbatim – of a broad range of retention practitioners on what works and what does not work. Retention deans and directors give their opinion of the impact of financial aid, academic advising, tutoring services, psychological counselling, information literacy, physical campus facilities – and many other factors – on student retention.The report also presents data on the campus retention infrastructure including data on the number and type of schools with a chief retention administrator and spending levels on retention consulting. Participants also comment on their most successful retention initiatives with various students cohorts including disabled students, ethnic and racial minorities, sophomores and other cohorts.