Great companies know that attracting and retaining the best people requires having a great business culture in place. Keith Hertling, a lifelong leader and the vice president of leadership, coaching and culture for Jersey Mike's Franchise Systems, the popular sandwich chain, explores how to create and maintain a great culture in this guide for business owners, managers, and employees. In revealing how Jersey Mike's Franchise Systems has built a stellar, worldwide brand, he provides insights on: creating a leadership and culture plan; inspiring teams to rethink how they approach work; conducting interviews and hiring the right staff; and adapting tactics to different learning styles. Discover how Jersey Mike's has become a world-class company, and follow in its footsteps to build a top-performing team with Life Lessons on Leadership, Coaching and Culture.