The Austrians have a phrase, gemütlichkeit, an abstract noun that translates loosely as cosiness but it means much more than this. It carries the notion of belonging, social acceptance, cheerfulness, the absence of anything hectic. It could be time spent at home, the region of home, a garden or just a living room and people can also be described as gemütlichkeit. The Austrians care for their environment and have a strong sense of social responsibility. There are distinct social conventions and expectations that may seem old-fashioned to visitors. They are generous, accommodating and above all, gemütlichkeit. Culture Smart! is a concise guide to understanding the Austrian people. It will illuminate the complexities of their collective personality. Familiarise yourself with their customs, traditions and culture and experience Austria authentically.