Amelia and her family are homeless this Christmas. How can their days be merry after they've lost everything?

When Trilby arrives at the shelter just in time for the holidays, Amelia's family takes the older trans woman eagerly into their hearts. Trilby reminds the young girl of her late grandmother, who was always so loving and supportive. Everyone is over the moon when a wealthy benefactor arranges a festive shopping trip for the shelter's residents, but the evening goes sour when a cold-hearted shop assistant denies Trilby the only gift she really wants. Can anyone set things right? And can they do it in time for Christmas?