Business Process Management Journal, Volume 24, Number 6
ebook ∣ 9th Canadian Quality Congress · Business Process Management Journal
By Madhav Sinha
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This eBook of Business Process Management Journal contains selected papers that were presented at the 9th Canadian Quality Congress held at the University of Toronto, in Toronto, Ontario, Canada, September 7-8, 2017. The theme of the congress was: Quality and Innovation in the 21st Century: Challenges and Opportunities.
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