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融合了金正昆教授多年以来礼仪讲座的精华,从琐碎的日常生活到正式的国际交往,100多个礼仪细节都包含在其中,引用了生活与工作中的典型事例,能够帮助您改善沟通能力、提高个人素质、维护个人和企业形象,使您成为人际沟通与社交礼仪的高手。