"Looking good and feeling great." This saying sums up the goal of professionals working in the beauty industry, generally called cosmetologists. From the people who offer inexpensive haircuts through a franchise, to skin care experts who offer facials, manicures, and pedicures, to spa staff who pamper their customers with body wraps, massages, and aromatherapy treatments, every person employed in this industry is concerned about one thing: making customers feel happy about their appearance, so that they feel better about themselves.