Employee Reactions to Organizational Change. How Change Agents can Overcome Resistance to Change
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By Ann-Katrin Rieder
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Bachelor Thesis from the year 2015 in the subject Leadership and Human Resources - Miscellaneous, grade: 1,3, University of Mannheim, language: English, abstract: Nowadays, organizations are continuously changing. Frequently, due to a changing business environment, companies are forced to rethink their strategic direction and structure in order to remain competitive. New government regulations, growth, increasing competition, changing customer needs and technological developments are only some of the causes for an organization to change. The fact that nowadays change is inevitable in organizations and that still many change initiatives fail, aroused my interest in the topic. Especially, I want to find out what happens when human variables are taken into account. The main goal of my thesis is to examine the role of a change agent. What strategies can he or she use to overcome resistance as a major employee reaction to organizational change?