Steve A. Day has a successful background covering both the service provider and vendor domains. Steve is a talented leader with the ability to look at opportunities from a business and technology view as well as from the operator and vendor view. These powerful combinations give Steve the ability to set strategic direction, build consensus within an organization and drive sales"Downhill" represents Day's critical thoughts and experiences that, if followed, should significantly mitigate some of the largest obstacles that a struggling startup business faces. His experiences look at ten significant problem areas and how to prevent breakdown in these areas.