Telework: Weighing the Information, Determining an Appropriate Approach
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By The Merit Systems Protection Board (U.S.)

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This report uses survey data from Federal employees and supervisors, and other information, to provide a holistic depiction of the key benefits, concerns, and implementation considerations for organizations to weigh when determining how to integrate telework into their business strategy. The report emphasizes that the realization of telework's benefits and the mitigation of its concerns will depend on an appropriate approach to telework for a given situation and on effective management of employees within that approach. The report also discusses several key steps that organizations can take to support effective telework, such as fostering a culture conducive to telework; ensuring supervisors have good performance management skills; and ensuring a well thought-out technology infrastructure. The report's central message is the importance of weighing the applicable benefits of and concerns about telework with legal requirements and implementation considerations when making decisions about how to appropriately use telework in a given situation.