A little girl teaches her family and her friends how to relate to someone who is hearing impaired.When Grandma Rosa lost her hearing, Sandra and her parents became frustrated and sad. They didn't know what to do and how to learn to communicate better with Grandma Rosa.They tried shouting, changing the tone of their voices or leaning closer to her ear when they talked, to no avail. Rosa could hear some sounds clearly, but certain sounds she couldn't hear well.It became an everyday struggle for the family, and they missed the comforting family conversations at dinner time.Sandra finds a website for hearing impaired people that explains how deaf people communicate. They start learning sign language and to "talk" with their fingers. Sandra and Grandma Rosa find realize that with compassion, love, and hard work, they can overcome the obstacles of disability.