Book of Complaints

audiobook (Unabridged, Russian) How to Get What You Need

By Svetlana Sergeeva

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Your living room with a luxurious repair was again flooded by neighbors...In the clinic for a tidy sum, you were treated for a whole week with a healthy tooth...And in the store they again nagged and flatly refused to change the defective goods...A familiar picture? Faced and more than once? Tired? So put your abusers in place! Complain! With this practical guide, you will learn:

  • how to draw up a complaint
  • in what instances it should be submitted
  • what are the terms for considering the complaint
  • how to speed up the process of its consideration and much more!
  • Book of Complaints