Coaching and mentoring are two of the most powerful ways to cultivate skills and knowledge in the workplace. The aim of both roles is to help learners maximize their own performance. But it's not only learners who benefit – coaches and mentors themselves gain valuable insights and skills along the way.

The Coaching and Mentoring for Success audio book provides you with the knowledge and understanding you need to be a successful coach or mentor. It explains what coaching and mentoring actually involve, how to get on well with learners and how to make sure they achieve their goals.

Contents include:

• What you need to know

• Coaching or mentoring?

• Developing a learning relationship

• Interpersonal skills

• Engaging the learner

• Getting started Coaching and Mentoring

• Providing advice and support

• Monitoring and review

• Self-evaluation and development