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Dealing With Difficult People

Collins Business Secrets

by David Brown


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The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:
  • Understand the different types of troublemakers
  • Stay calm and firm when other people can't
  • Deal with difficult bosses, direct reports, and colleagues
  • Create win-win scenarios
  • Develop productive relationships with people you don't like
  • Publication Details

    HarperCollins Publishers
    HarperCollins Business
    Publication Date:
    Collins Business Secrets


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