International Journal of Productivity and Performance Management, Volume 66, Number 5
ebook ∣ Lean Six Sigma for Higher Education · International Journal of Productivity and Performance Management
By John Heap

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Over the past 25 years, Lean thinking and practices have been widely accepted by both public and private sector organizations, irrespective of its size and nature of the business as a process excellence methodology. Lean has been embraced by many Higher Education Institutions at a global level to seek improvements in response to the demands of the Higher Education marketplace. These demands may include: meeting and even exceeding the expectations of students, reducing financial resources, reducing operational costs across the university sector and meeting the strategic objectives in a consistent manner.This eBook on LSS for Higher Education has attracted a number of papers from various countries including the UK, USA, India, Singapore and South Africa making it very international and inter-continental. A total of seven excellent papers will be appearing in this eBook.