getAbstract Summary: Get the key points from this book in less than 10 minutes.

Authors Craig Gygi, Neil DeCarlo and Bruce Williams will attract both plaudits and brickbats for this book (no wonder they needed a foreword from Stephen Covey). Six Sigma, originally devised as a method for reducing production defects, has been elevated to a business cult whose jargon and methods are zealously guarded by a priesthood of consultants. This cadre is bound to regard skeptically any step toward making Six Sigma plain to the general business public. getAbstract recommends this manual because it successfully walks the tightrope between detailed technical analysis of Six Sigma methods and common sense terminology that is comprehensible to ordinary oxygen-breathers in the business world. Though it gets too heavy on statistics, it also avoids short cuts and fluffy Six Sigma-lite. The book does not delve into the recent trend toward using Six Sigma for carrying out change initiatives. However, given that its objective is to make professionals Six Sigma literate, this oversight is well within the acceptable range of variation.

Book Publisher:

Wiley