getAbstract Summary: Get the key points from this book in less than 10 minutes.

This book benefits those who face exhaustion from overwork, stress and overuse of the word yes - and that includes almost everyone. No matter what level of employment or management you are in, where you work or what your responsibilities are, most people have a natural propensity to say yes far too often. Jana Kemp's book will help if you sometimes say yes when you don't want to, or even when you are not fully capable of committing to and delivering on the promise you are making. She offers tools and advice for timely, sound decision-making. Even though the book's self-assessment mechanisms, introspective exercises and checklists can get a bit repetitive, reinforcement is the best way to change your automatic responses. The habit of overcommitting can harm your relationships and your physical and mental health, including your stress level. Kemp finds that people want to please others so much that they overcommit in every venue of their lives. getAbstract.com says Yes! to this book for anyone who needs to learn how to become comfortable saying no and how to do so in a direct, gracious manner that refuses the request without rejecting the person. (By the way, if you don't need to learn this skill, you can always just say No!)

Book Publisher:

AMACOM