getAbstract Summary: Get the key points from this book in less than 10 minutes.

If you've been at loggerheads with a co-worker, calm down and read this. Bob Wall takes a close look at why the ubiquitous "personality problem" persists at work. His conclusions boil down to basics: Co-workers mix professional and personal relationships, confuse organizational roles and expectations, and simply clash due to dislike or incompatibility. He offers a number of familiar solutions to workplace conflict, advising you to pick your battles, agree to disagree and consider the possibility that you might be at fault. Not exactly rocket science, but Wall's book is fresh, easy-to-read and reader-friendly. getAbstract recommends this book primarily to supervisors, who will find the dissection of professional relationships useful in managing your sometimes-hard-to-understand employees.

Book Publisher:

Davies-Black