getAbstract Summary: Get the key points from this book in less than 10 minutes.

A woman hanged herself in a tree on a busy street. Yet, no one reported the suicide for more than 14 hours even though her body was clearly visible. Why? Because the incident occurred on October 31st and passersby mistook the body for a Halloween decoration. This horrifying example demonstrates the way context – as well as traits that are innately human – plays a role in how people make errors. As Joseph T. Hallinan explains, human beings are biased, overconfident, judgmental, downright irrational creatures of habit who are blissfully unaware of their limitations. All these traits will cause people to make errors – some are silly, such as saying "unicorn" when you mean "unicycle," and some horrendous, such as administering the wrong dose of medicine or flying a plane into the ground. This intriguing book focuses more on why people err than on preventing errors, though it does suggest solid, useful measures. getAbstract recommends it to those who are interested in why they blunder and in how to become more goof-proof. Taking the steps Hallinan outlines could keep you out of a lot of trouble.

Book Publisher:

Copyright © 2009 by Joseph T. Hallinan

Published by Broadway Books, an imprint of the Crown Publishing Group, a division of Random House, Inc.