getAbstract Summary: Get the key points from this book in less than 10 minutes.

Managers who try to coach their employees often make wrongheaded assumptions about what their staffers think. They offer unhelpful advice about what staffers should do to improve their work, and this is exactly what coaching should not be. Human Resource Development Hall of Famer John H. Zenger and his colleague Kathleen Stinnett spell out everything for managers who haven't a clue about coaching or how to conduct coaching sessions. getAbstract recommends discovering whether you need this helpful manual in much the same way that the authors suggest using when you conduct coaching sessions: by asking questions. Do your employees need coaching? Do you feel ready to coach? What can you do to learn more about being a coach? Would reading thoughtful information about coaching help? If so, this is the book for you.

Book Publisher:

McGraw-Hill