getAbstract Summary: Get the key points from this book in less than 10 minutes.

Drama is emotionally expensive. Making up stories based on judgments about your circumstances is human nature, but those stories chew up time and energy and warp your decisions. Leadership consultant Cy Wakeman presents a simple but powerful process for clearing away blame, excuses and unenthusiastic performance. Much of Wakeman's advice is common sense, in keeping with her "reality-based" outlook. She challenges commonly held beliefs about employee management, most notably the idea that the workplace is a democracy. getAbstract recommends her hard-nosed insights to leaders who are ready to conquer the drama.

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Copyright © 2010 Jossey-Bass, an imprint of John Wiley & Sons