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古語有云「一言興邦，一言喪邦」教你快速地說出打動人心的說話術‧ 真誠：拉近彼此的距離‧ 傾聽：開口說話的第一步‧ 巧嘴：讚美與批評要講究技巧‧ 圓滑：幽默與含蓄是神奇的法寶‧ 巧問：牽著牛鼻子，讓它跟著自己走
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