A Virtual Assistant is someone who works for a small business or organisation, but is not directly employed by them. In this book Julie Farmer describes what a Virtual Assistant is, how to set up a business as a Virtual Assistant and what errors she made and what she learnt from those errors. Julie started her business in 2005 with a borrowed computer and a mobile phone. She now employs a number of staff and her business is going from strength to strength.

In her book, Julie will tell you how to start your Virtual Assistant business. Help you decide what services you should offer and how you should market your business. There are practical tips on setting business goals, changing your goals as your business grows. Julie discusses client retention, communication and attitudes among other things.

There is an extensive section on how to market your new business. Julie discusses how to get clients, what Networking is and how to give your 60 second presentation.

There is a great section finance and how you as a business owner should take care of your finances. How to undertake credit control with examples of letters to send to those clients who have not paid you.