Quality Orientation in Middle Management Development and Validation of a Situational Judgment Test
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By Ina Heine
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The compatibility between strategic organisational orientation and prevailing organisational culture is one of the most decisive factors for successful strategy implementation. Based on the premise that targeted personnel placement influences organisational culture, an instrument for assessing quality orientation in middle management was developed. The application of this instrument is intended for management training in organisations that have a strategic focus on quality.
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