Fuzzball, a loveable mutt and shelter rescue, is excited for Christmas Eve with his loving owners, David and Daphne. However, during an intense snow storm, Fuzzball mistakenly slips from his leash while playing on the lawn of his owner's condo building. While fighting the cold and ice, Fuzzball does everything he can to find his way back and manages to make quite an impression on everyone he meets along the way.