Sarah, Emma's mom, promised to bird-sit Pico for two weeks but soon regrets her decision because the noisy parrot keeps screeching and squawking all day, annoying her family and the neighbors. When Pico makes a mess of Emma's room, Emma gets very angry, but her friends help her. Charlotte notices that Pico seems sad, and Pedro finds out why Pico is shrieking so loudly all the time. The parrot is frustrated because nobody pays attention to him, and nobody understands what he wants.