Mastering Alternative Dispute Resolution covers what readers need to know about negotiation, mediation, and arbitration without requiring them to tunnel through a morass of rules, regulations, statutes, and case law. Negotiation, mediation, and arbitration are skills which are usually taught by doing, but there are a number of fundamentals that need to be studied. This book introduces the reader to those fundamentals and uses examples to show how to put them to practical use.