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仕事の大半は一人でやるものではなく、人と協力しながらやるもの。だから、コミュニケーションの上手･下手で、仕事の出来が大きく違ってくる。挨拶やお礼といった基本スキルから、頼む、断るなど高等スキルまでを実践的に学べる一冊!
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