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成功的人生是从良好的人际关系开始的,一个人不可能孤家寡人地活着,也不可能自我封闭起来万事不求人。在正常的人际交往中,为了提高交际效率,应该掌握一些交际技巧,这对每个人的交际都有一定的帮助。本书全方位地介绍了公关办事的方法与技巧:注重形象,好事多磨,因势利导,因人而异,远离禁忌,等等。读者心中的疑惑,几乎都能够在本书中找到答案。