Lucy McIntosh is a city girl through and through. She works in an advertising agency in Edinburgh with her boyfriend Jake, and her life is a whirl of deadlines, corporate parties, and coffee shops. Then Lucy learns that she is to inherit a hotel in the Highlands from her long-lost Uncle Calum. At first insistent that she will sell it to fund her and Jake's move to London, she arrives in her uncle's village to find The Mormaer Inn, a huge, tumbledown place perpetually on the brink of failure - and falls in love with it. Lucy is determined to restore the hotel to former glories. But her dream is blocked at every turn by obstacles. Rooms that need complete renovation, staff members who need personality transplants ... and Graham Sutherland. His family have been local landowners for generations, and he wants the Inn for himself. Graham wants to demolish the hotel to build a holiday park, and is so confident Lucy will sell to him that he has already applied for planning permission. He is furious to think that naïve newcomer Lucy might have her own plans for the hotel - and adamant he'll get what he wants ...