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How Did That Happen?

Holding People Accountable for Results the Positive, Principled Way

by Roger Connors Author · Tom Smith Author

audiobook

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Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994. As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver. Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level-from senior executives to front-line workers-enjoy greater productivity, profitability, and job satisfaction.

Publication Details

Publisher:
Tantor Media, Inc.
Imprint:
Tantor Audio
Edition:
Unabridged
Publication Date:
2009

Format

  • OverDrive MP3 Audiobook 272.1 MB
  • OverDrive Listen 271.8 MB

Roger Connors (Author)

Roger Connors is a principal and cofounder, with Tom Smith, of Partners in Leadership, Inc., and coauthor of the bestsellers The Oz Principle and Journey to the Emerald City.

More about Roger Connors

Tom Smith (Author)

Tom Smith is a principal and cofounder, with Roger Connors, of Partners in Leadership, Inc., and coauthor of the bestsellers The Oz Principle and Journey to the Emerald City.

More about Tom Smith
How Did That Happen?
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