Measuring Business Excellence, Volume 19, Number 3
ebook ∣ Performance Improvement in Twenty-First Century Organizations: Models, Tools, Techniques · Measuring Business Excellence
By Harri Laihonen
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This eBook consists of revised papers originally presented during the 9th International Forum on Knowledge Asset Dynamics (IFKAD) conference organized in June 2014 in Matera, Italy. IFKAD is an international leading event in the research and management of intellectual capital (IC) and intangible assets as well as knowledge-based value creation patterns. The specific aim of the 9th IFKAD was to discuss management models for sustainable growth.This particular eBook focuses on performance improvement. The chapters address the intersections of performance management and knowledge management disciplines.
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