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卡耐基曾说："专业知识在一个人成功中的作用只占15%，而其余的85%则取决于人际关系。"所谓的人际关系则需要以会说话、会办事为前提。说话办事的技巧远没有想象中的那么简单。话要说得滴水不漏，事要做得天衣无缝，只有这样，才算是把握了成功交际的真谛。那么，如何才能掌握这门交际的艺术？答案尽在本书之中。
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