International Journal of Contemporary Hospitality Management, Volume 27, Issue 3
ebook ∣ International Journal of Contemporary Hospitality Management
By Fevzi Okumus
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This ebook investigates the following: trends in hospitality management research; customer loyalty in the hospitality industry; transitioning loyalty programmes; talent management and work-life balance: serive quality in China's hospitality and tourism industry; and sustainability issues and hospitality and tourism firms' strategies.
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