Understanding behaviour is a vital part of dealing with people. The main way people judge others is by observing their behaviour. But this is somewhat akin to judging the extent of an iceberg by its tip. As everyone knows, 90% of its structure is hidden beneath the surface. No-one knows exactly what is lurking in the ocean depths. The behaviour that occasions most interest is problem behaviour. When people are behaving well, there is no necessity to explore the reasons for their behaviour. But when they are not, it forms a subject for endless speculation. Understanding what could be causing this can help considerably when coping with it. This audiobook attempts to throw some light in why people behave as they do and examines many of the fascinating factors that govern behaviour. It gives an insight into others' behaviour; and possibly even your own.