Much of managing is taken up with overcoming problems which are preventing people from accomplishing their goals. This can often seem a bit like piloting a small dinghy through narrow straits without maps, distress flares or a radio. The amount of effort required to recognise the problem initially, track down its causes, find solutions and take action can be disconcerting. It may seem easier to ignore what is going on in the hope that it will go away – it never does. This audiobook examines some of the ways problems can be tackled and shows you how to go about making decisions. Once you understand the process, the rest should be plain sailing.