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本书深入剖析销售沟通不畅的症结，进而总结出销售人员在与客户沟通过程中应掌握的方法，另外，本书还从心理学角度进行理论提升，辅以实用的沟通训练技巧，帮销售人员轻松走出沟通不畅的僵局，迅速地掌握成交的沟通技术。
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