The day Anne Tinning turns seventeen, birds fall from the sky. But that's hardly the most upsetting news. She's being dismissed from the home she's served at since she was a child, and shipped off to become the newly hired parlor maid for a place she's never heard of. And when she sees the run-down, isolated house, she instantly knows why:

There's something wrong with Rosewood Manor.

Staffed with only three other servants, all gripped by icy silence and inexplicable bruises, and inhabited by a young master who is as cold as the place itself, the house is shrouded in neglect and thick with fear. Her questions are met with hushed whispers, and she soon finds herself alone in the empty halls, left to tidy and clean rooms no one visits.

As the feeling of being watched grows, she begins to realize there is something else in the house with them—some creature that stalks the frozen halls and claws at her door. A creature that seems intent on harming her.

When a fire leaves Anne trapped in the manor with its Master, she finally demands to know why. But as she forces the truth about what haunts the grounds from Lord Grey, she learns secrets she isn't prepared for. The creature is very real, and she's the only one who can help him stop it.

Now, Anne must either risk her life for the young man she's grown to admire, or abandon her post while she still can.