Possession may be nine tenths of the law, but not when it comes to software.We all have had to deal with difficult, unreasonable people in our lives. Often the system turns them into demons, but sometimes they start out that way; they still need to be dealt with. Keep your cool; stick to the script and remember, people don't always have control of themselves. See how it's handled in "The Human Interface."The Human Interface is a very short, fantasy fiction, and is also available in the collection "More Things I Could Get OUT OF MY MIND."