Case studies looking at Dell and Cisco's ecommerce systems have been commonplace in academic circles for a while.
This is a brief undergraduate look at the case studies which will give a starting point for any one wanting to explore the topic in more detail. Written in early 2012 this discussion covers topics from current published and web sources as well as asks the question whether Dell and Cisco given their current market performance are the ideal candidates for case studies in academic courses.
The case study also takes the viewpoint of this publisher as a possible business customer of these firms and comments on suitability of these firms products and ecommerce systems.
A handy short reference work to explore the topic and go deeper. Handy for high school, college, undergraduate and graduate students wanting a primer.