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很多人认为善于沟通是一种天赋，是学不到、也提高不了的。但事实上，沟通技能是可以通过努力和练习不断提高的，学习理解他人并更加清晰地表达自己的观点会让生活的各个方面都得到改善。无论你是深谙沟通之道的职场老手，还是初出茅庐的职场新人，都能在《沟通的艺术》中找到处理沟通问题的要点、方法和秘诀。
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