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The collection begins with Ruth A. Wienclaw’s essay on organizational behavior in which she analyzes the functioning,
interactions, and performance of individuals, groups, and the organization as a whole. Wienclaw goes on
to provide practical applications for managers to improve team behavior and bolster employee motivation. In the
following article, Wienclaw discusses the organizational design process and describes organizational structures
that facilitate productivity and are adaptive to change. Marie Gould examines the roles of “change agents,” organizational
consultants who utilize their knowledge of organizational behavior and human performance technology
to identify a business’s processes and structures that can be adjusted to resolve performance problems. Gould then
discusses the field of management consulting and the ways in which business consultants apply a variety of techniques
to enhance a company’s potential and reduce their exposure to risk. Wienclaw then describes the process of
organization development, a long-term, multifaceted approach to diagnose and address an organization’s ingrained,
systemic problems.