This e-book focuses on mediation as an important third-party conflict resolution technique. Unlike negotiation, which can involve only two parties in a dispute, mediation always involves a third party actor, the mediator. The role of the mediator is to help the two disputing parties resolve their conflict. There have been many studies that have examined the factors that can make mediation a successful dispute resolution technique in Anglo countries. However, this e-book takes an international perspective by including scholars and data from many different countries (China, Israel, Netherlands, Sweden, & Turkey).