Charlie Russell lived with a secret for fourteen years, but now guilt has pushed him to the breaking point. He meets psychologist Dana McClain and feels an instant connection that has nothing to do with his Great Dane, Sugar, spilling coffee down her shirt. Dana switched to counseling animals because she has a history of becoming too emotionally involved with her clients. She figures she's safe helping Charlie with Sugar's issues, until he reveals his secret and asks for her help. She tries to convince herself it's all about the dog, not the guy, but history has a way of repeating itself.