At one time or another, everyone has had to deal with family members who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "Keep cool under fire" when faced with annoying spouses and children including those who try to manipulate you by making you feel angry, hurt, guilty or stressed. Some of the topics include:

Evaluate your actions

Marriage problems

Difficult husbands

Difficult wives

Difficult children

Difficult teens and Young Adults

Communication skills

Male/Female Communication

Non-Verbal Skills