International Journal of Health Care Quality Assurance, Volume 20, Issue 1
ebook ∣ Quality Then, Quality Now: A 20 Year Retrospective · International Journal of Health Care Quality Assurance
By Keith Hurst
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This e-book presents a retrospective look at quality initiatives in healthcare over the past 20 years, and the impact they have had on the effective management of healthcare organisations. It also considers these initiatives in the context of new quality methods and measures, and asks whether quality assurance is still a major issue within healthcare today.
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