This e-book includes a selection of papers from the first EUROMA-POMS Joint International Conference organized by Politecnico di Milano and Università di Padova, on June 16th – 18th 2003. The conference was held in Como, Italy and hosted 447 participants. The papers cover a quite broad range of different subjects within the Operations Management field, and represent well the different faces of the discipline. In particular, the areas covered are: performance management systems, process management, product variety management , simultaneous product and supply chain design and distribution channel design