This e-book carries contributions which address the issue of public service reform under Labour. The published papers cover both a broad variety of human resource topics and range of separate public services. Topics covered include the impact of performance indicators on HRM practices in the NHS; the impact of Government policy on employment relations in the Fire Service; the use of 360 degree appraisal systems to improve performance management in the civil service; the impact of ‘best value’ reviews upon HR in local government; the outcomes of new ‘partnership’ relationships between management and unions in a local authority facing a ‘best value’ review; and experimentation with job re-design in the NHS.